Do you offer shipping insurance and how much does it cost?
- Yes, for a small fee, shipping insurance is offered and automatically selected by default for all orders, and you have the option to opt-out during the checkout process. Shipping insurance covers damaged or misdelivered packages.
- We recommend the purchase of shipping insurance for any order with a value of $100 or more, and also recommend requiring signature upon delivery for orders of $300 or more in value. By declining shipping insurance, you understand that we are not responsible for any issues relating to damaged, lost, or stolen shipments.
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Shipping Insurance Policy
Shipping insurance for the customers of Southern Defense is enabled by default and appears during checkout as a “Add Shipping Insurance”. The customer understands they are able to decline shipping insurance at any time during the checkout process. By ...
How much does shipping cost?
Shipping costs vary based on weight, package count, and location. A shipping quote is generated during checkout. To keep shipping costs low, we may split your order into multiple shipments if the total weight of the items you have ordered exceeds 50 ...
Do you offer expedited shipping options?
We do not offer expedited shipping at this time.
Do you offer free shipping?
Free shipping is available on select items at various times. Check out our Deals Page to see what items currently qualify for free shipping. Look for the “Free Shipping” tag and please note that some free shipping promotions require a specific ...
I purchased shipping insurance - can I get a refund or have my order reshipped?
You may request a refund or store credit of the item purchase price (excluding shipping, taxes, and insurance costs), store credit in an equal amount, or a re-shipment of your order.